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Visitor Experience Manager, Dreamachine

£14 per hour full-time/inc some evngs/weekends

We are looking for exceptional people to join our event management team  from Monday 8 August until Sunday 25 September to help us deliver Dreamachine, a new kind of collective art experience delivered as part of UNBOXED 2022: Creativity in the UK festival. 

About the project: 

A powerful, immersive art experience that taps into the ‘limitless potential of the human mind’ is coming to Edinburgh. Dreamachine, is inspired by a little-known 1959 creation by artist-inventor Brion Gysin. His experimental device used flickering light to create vivid illusions, kaleidoscopic patterns and explosions of colour in the mind of the viewer. 

Dreamachine offers space for exploration, joy and reflection. A chance to feel and contemplate what it means to be human and shed light on how differently we make sense of the world around us. 

Presented by Edinburgh International Festival, Edinburgh Science and Collective Act. 

Commissioned as part of UNBOXED: Creativity in the UK. 

About you: 

The Visitor Experience Managers will be responsible for running the venue and managing the audience experience, including box office and audience safety. You will have significant experience of managing in a Front of House context and will be passionate about delivering a first-class audience experience. You’ll be able to maintain a view on the bigger picture, with excellent problem-solving and critical thinking skills. You’ll have excellent interpersonal skills and be confident in managing audiences in a fast-moving live environment.

You will have: 

  • A demonstrable commitment to delivering excellent visitor care - this can draw from experience from a range of sectors including arts, education, health, retail, hospitality, leisure or office environments
  • Demonstrable experience in public-facing operations - this can draw from experience from a range of sectors including education, health, retail, hospitality, leisure or office environments
  • Some supervisory, coaching and/or training experience
  • Excellent, positive and friendly interpersonal and communication skills, and the ability to adapt approach according to differing needs, enabling good working relationships with those in your team and across the experience
  • Some experience of following complaint handling procedures
  • Experience of identifying risks and taking appropriate action. Knowledge of relevant Health and Safety procedures
  • Knowledge of different access requirements and how to assist visitors
  • Demonstrable experience in taking the initiative, and the ability to pre-empt and support any visitor needs
  • Strong collaborative skills with an ability to foster good working relationships in a small team and with a range of colleagues and stakeholders
  • A commitment to, and understanding of, the principles of inclusion and diversity and how to apply them to your daily work

You must be available to work full-time during the live event period.  Shifts will include evening and weekend working. 

You will be required to attend the following mandatory training sessions: 

Site Specific Training in Edinburgh 8 – 11 August 2022 

Successful candidates for this post will be required to join the PVG scheme and subject to a criminal check through Disclosure Scotland. Candidates will also be required to complete a medical questionnaire to ensure they can safely work within the dreamachine. 

How to apply: 

Click the link below to visit our dedicated careers portal. Please note that only applications submitted via our careers portal will be considered. 

Apply early to register your interest 

Applications will be considered on a rolling basis and we reserve the right to close applications early.   

Virtual Interviews will be held during June.

At Edinburgh Science we welcome applications from all backgrounds because we believe that bringing together people with different perspectives, ideas and experiences always leads to better discussions, decisions and results. 

 

 

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