Updating our Refund Policy
Posted: 11 March 2020
The 2020 Edinburgh Science Festival is scheduled to take place from 4–19 April and we are currently proceeding as planned. However, the safety and well-being of our visitors, participants and staff remains our number one priority and we are closely monitoring the latest advice from the Scottish Government, UK Government and Public Health Scotland. We will continue to update our plans based on the latest recommendations and, in the meantime, are working with Festival venues and partners to implement a range of measures that will allow us to run our events safely.
We appreciate that our customers may be affected by this developing situation and for your peace of mind, we would like to confirm the following:
- If we are required to cancel any events all tickets will be refunded
- If you wish to, or are required to, change your plans over the next few weeks we will offer a full refund on your purchase provided that you notify us up to 24 hours in advance of your event. You can contact our Box Office on 0131 226 0005 or firstname.lastname@example.org