Terms and Conditions
General
This Website is operated by Edinburgh Science Foundation Limited (SC003790) having its registered office at Harbourside House, 110 Commercial Street, Edinburgh, EH6 6NF ("ESF").
Please read these Terms and Conditions of Use carefully. They may be updated or modified without notice at any time.
If you can access this Website you agree to be bound by these Terms and Conditions. If you do not agree with these terms and conditions, do not use this website.
All rights in the content of this Website, including copyright, and in the software and databases underlying this Website are owned and controlled or licensed by ESF and shall remain vested in ESF or its licensors.
This Website may include materials owned by third parties, including authors, publishers and other companies. Third party material is used on this Website by virtue of a licence or other agreement between the third party and ESF.
In accessing this Website you agree that you may only download, copy and print extracts of the content for your own personal non-commercial use on the basis that you do not modify documents on this Website in any way. This means that you may only view or download material from this ESF Website for your own use.
You are not permitted to copy, reproduce, duplicate, distribute (including by way of email, facsimile or any other means electronic or otherwise), publish, modify, copy or transmit any material from this Website for any other purpose unless you have been granted prior written consent from ESF or unless this Website expressly permits it. For the avoidance of doubt, the material covered by this prohibition includes any and all text, graphics, logos, photographs and audio material.
Links to third party websites from this ESF website are provided solely for your convenience and if you leave this website via such a link, you access these websites at your own risk. ESF assumes no responsibility for the contents of other websites to which this ESF website has links.
While ESF has taken every effort to ensure that the information contained in this ESF website is correct, ESF does not warrant the accuracy or completeness of the information and you should be aware that such information may be incompatible or inaccurate or may have become out of date. ESF may make changes to the content on this website at any time without notice.
To the extent permitted by law, ESF shall not be liable or responsible to any person for any loss, cost, expenses or damage which may arise from the use of any of the information contained in this website.
ESF's policy on privacy is set out in its privacy statement of which you should be aware and should read. ESF's privacy policy is incorporated by reference to these Terms and Conditions.
If you breach any of these Terms and Conditions, your permission to use the ESF website shall automatically terminate and you must immediately destroy any downloaded, copied or printed extracts from the ESF website.
Ticketing Terms and Conditions
Your Ticket
Edinburgh Science Festival does not issue printed tickets. On booking, details of your ticket(s) will be sent to you by email and a copy of this email acts as your ‘ticket’.
Ticket prices
All ticket prices quoted are inclusive of VAT. We do not charge a booking fee for tickets booked through our box office. Fees for tickets booked through our partner venues may apply.
Exchanges and Refunds
In light of Coronavirus, our refund policy is changing. The safety and well-being of our visitors, participants and staff remains our number one priority and we are closely monitoring the latest advice from the Scottish Government, UK Government and Public Health Scotland. We will continue to update our plans based on the latest recommendations and, in the meantime, are working with Festival venues and partners to implement a range of measures that will allow us to run our events safely.
We appreciate that our customers may be affected by this developing situation and for your peace of mind, we would like to confirm the following:
- If we are required to cancel any events all tickets will be refunded
- If you wish to, or are required to, change your plans over the next few weeks we will offer a full refund on your purchase provided that you notify us up to 24 hours in advance of your event. You can contact our Box Office on 0131 226 0005 or boxoffice@scifest.co.uk
Latecomers
Latecomers may be asked by our Front of House staff to wait for a suitable break during the event to take their seats. We reserve the right to refuse entry to latecomers if there is no suitable break during the event.
Data Collection
We have an annual programme of research to help us understand our audiences and your experience of attending the Festival. This includes (but is not limited to) an online survey. All bookers will be invited to participate in the research but are under no obligation to take part. Full details of the processes are provided when you are invited to participate. All research is carried out according to Market Research Society guidelines.
We will also collect and analyse aggregate data on purchases, buying patterns and audience trends to inform research and service design.
